At Faith Walk Global, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• The item was defective or damaged upon arrival.
• You did not receive the product/service as described.
• Your refund request is made within [X] days of purchase.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Digital products/downloads that have been accessed.
• Customized or personalized items.
• Services that have already been provided.

3. Refund Process

To request a refund, follow these steps:

1. Contact our support team at [Your Email] with your order details.
2. Provide a reason for the refund request along with any relevant proof (e.g., photos of defective items).
3. Once approved, refunds will be processed within [X] business days to your original payment method.

4. Late or Missing Refunds

• If you haven’t received a refund after [X] days, check your bank or payment provider.
• If the issue persists, contact us at [Your Email].

5. Cancellations

• Orders can be canceled within [X] hours of purchase for a full refund.
• Once processing/shipping has begun, cancellations may not be possible.